Shipping Policy

1. Order Processing

All PawBiotix orders are processed within 1–2 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

2. USA Shipping

Standard shipping within the United States typically takes 5–7 business days after processing. Free USA shipping is included with all 3-bottle and 6-bottle orders. Single-bottle orders carry a $9.99 shipping fee.

• 1 Bottle: $9.99 shipping — arrives in 5–7 business days
• 3 Bottles: FREE shipping — arrives in 5–7 business days
• 6 Bottles: FREE shipping — arrives in 5–7 business days

3. International Shipping

International orders are shipped to select countries. Delivery times for international orders are typically 8–15 business days after processing, depending on the destination country and customs clearance. International customers are responsible for any customs duties or import taxes that may apply.

4. Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this tracking number to monitor your shipment's progress via the carrier's website (FedEx or UPS for US orders).

5. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact the vendor's customer support team using the information in your order confirmation email within 7 days of the expected delivery date. The vendor will work with the carrier to resolve the issue as quickly as possible.

6. Address Errors

Please ensure your shipping address is correct at the time of order. The vendor is not responsible for packages that cannot be delivered due to an incorrect address provided by the customer. Additional shipping charges may apply to reship orders due to address errors.

7. Questions

For shipping inquiries, contact vendor support via your order confirmation email, or reach our affiliate team at support@pawbiotix.com.